Info


How to order

You can buy directly on line by using our simple selection system, alternatively you can request a quote, call us or send an email with your order. 

Payment

Full payment on ordering please, using our online payment system.

Lead times

Orders generally take between 4 – 6 weeks to complete, but because we make some of our furniture from reclaimed timber we are often guided by market forces. If there is any delay we will inform you as soon as possible.

Double check your measurements

It is your responsibility to make sure the piece of furniture will fit into the desired space. Please take into account any tight corners, low ceilings, doorframes or access issues before ordering. We cannot be held responsible for inaccurate measurements. You know the saying, measure twice, cut once!

Once you have paid for your piece of furniture your order becomes a full and binding agreement. It is your responsibility to check the order we send to you for any discrepancies as once we start with your order it will be made from scratch to your requirements.

We make each piece to your specifications, whether ‘off-the-peg’ or ‘bespoke’ so items cannot be returned if you find them unsuitable. We will only take the furniture back if we have made a mistake with your order, or will endeavour to rectify an issue on site, if possible. We ask that you check your furniture whilst our driver is still on site as we cannot be held responsible for any discrepancies once you have signed for the piece and our driver has left.

Delivery

When your order is ready we will contact you to arrange a convenient date and time to deliver. We offer a free delivery service on tables and dressers, use a local chargeable courier for the racks and shelves and use Royal Mail for the smaller items.

Should you wish to change your delivery day, please notify us within 24 hours of the booked date so we can make the necessary adjustments. Any cancellations made on the day will incur a delivery charge.

We send our driver with your furniture and he will expect a signature on delivery. Please ensure you are in to receive the order as we’ve never yet managed to post a dresser through a letterbox! As our furniture is heavy he may need assistance once he arrives at your property to manoeuvre the piece into place. He will deliver to the ground floor only. Please note we do not move furniture beyond the ground floor.

Important information

Our kitchen dressers cost, on average, £1,800 and our tables around £800, although these are guide prices.

Because we only use top quality reclaimed timber which is a valuable commodity and available subject to sourcing the best we can find, prices may vary according to market value. We will inform you as soon as you order whether prices have changed.